Objections Are Your Friend
Validating Objections Objections aren’t a rejection, but they are a selling opportunity, and even a buying sign. If a customer simply says “no thanks”, you have a problem, but if they say “No, because…..” you have an opportunity. Frequently, a potential customer will throw out an excuse as to why they aren’t going to choose [...]
Questioning Your Customer – Part 2
OPEN CLOSED DIRECTIVE REFLECTIVE These are the 4 types of questions in your information gathering process, just to summarize the above. Closed – can be answered yes or no – When in the information gathering stage, AVOID these kind. They lead nowhere, and make you sound like an interrogator, plus they give you no more [...]
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What I'm Now Reading
Planned books:
- Younger Next Year: Live Strong, Fit, and Sexy – Until You’re 80 and Beyond by Chris Crowley, Henry S. Lodge
Current books:
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The Referral Engine: Teaching Your Business to Market Itself by John Jantsch
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Facebook Marketing: An Hour a Day by Chris Treadaway, Mari Smith
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Launch: How to Quickly Propel Your Business Beyond the Competition by Michael A. Stelzner
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Content Rules: How to Create Killer Blogs, Podcasts, Videos, Ebooks, Webinars (and More) That Engage by Ann Handley, C.C. Chapman
